What is the outcome of your work? A product or service? Maybe, a recommendation? (shout out, consultants)

And, who is it for? A customer or client?

Regardless, we all create or deliver something for someone. We consider their needs, develop a product, and ultimately deliver the result. Will it work? Will they even like it? All fair questions.

But, how often do we stop to ask the simple question – does this result show respect to the recipient?

“What we take, how and what we make, what we waste, is in fact a question of ethics. We have unlimited responsibility for the total. A responsibility which we try to take, but do not always succeed in. One part of this responsibility is the quality of the products and how many years the product will maintain its durability.”

“… To make a high quality product is a way to pay respect and responsibility to the customer and the user of the product.”

– Gransfors Bruk AB (excerpt: Let My People Go Surfing)